
AI-Powered
Enhances safety with AI-driven verification, anomaly detection, and content moderation
Improves user experience with smart matching, natural language search, and in-app assistance
Builds trust and transparency through secure data handling and real-time updates
Boosts engagement with AI-powered predictive suggestions and proactive assistance
Full case study ~5 min read
iOS App I B2C I Gig Economy
Secured 1st round funding with 100% investor interest rate and faster pitch conversations through strategic product design
Year
2024 - 2025
Freelance
15 hrs a week, 6 mths
Team
1 CEO
1 Design Director
1 Principal Product Designer (ME!)
1 Principal Software Engineer
Methodologies
Human Centered Design
Product Strategy
Startup/Lean UX
Persona Creation
UX & Copy Writing
Usability Testing
Tools & Frameworks
Figma
Mural
Jira & Confluence
Anthropic Claude
ChatGTP
Human Interface Guidelines
Keeps all in-app communications private and encrypted
Supports secure payment processing for gigs and tipsBuilds user trust by safeguarding sensitive information
Enables parental review and approval of teen profiles and gig requests
Offers optional location tracking for peace of mind during gigs
Supports parental oversight and communication to safeguard teens
Outcomes
Reduced pitch duration by 30% through strategic UX storytelling that directly connected pain points to business opportunity
Problem
Teens often struggle to find meaningful local service opportunities, while communities lack a trusted way to connect with them. This gap limits teens’ ability to contribute and grow while weakening community bonds.
Solution
Develop a mobile platform that empowers teens to connect authentically by discovering and sharing their talents, fostering stronger relationships and more supportive communities. While earning a little extra money!
Key Responsibilities
Product Strategy & Planning: Led end-to-end product management from vision and market positioning to feature prioritization and UX strategy. Developed user personas, competitive analysis, and success metrics while creating requirements frameworks that aligned technical feasibility with user value and business goals.
Sales Enablement Through Strategic UX: Designed and wrote a compelling investor pitch deck that transformed complex technical concepts into a cohesive visual narrative. Crafted an outline, structure and narrative that guided stakeholders through the business opportunity.
UX/UI Design: Designed comprehensive user flows and developed a modern, teen-focused interface that resonated with the target demographic. Created an interactive prototype to demonstrate product functionality for investors, transforming static pitch concepts into tangible user experiences that validated market opportunity.
PRODUCT STRATEGY & PLANNING
Areas of Opportunity
Here’s 1 slide from the narrative I created.
Enabled successful funding round
Achieved 100% investor interest rate
SALES ENABLEMENT THROUGH STRATEGIC UX
Pitch Deck
Safety & Security
UX/UI DESIGN
Just a Few Features
Gig Browsing
Supports teens’ busy school and activity schedules
Builds a positive feedback loop of trust, flexibility, and community impact
Enhances trust through transparent gig coordination
Simplifies job discovery with intuitive search and recommendations
Encourages responsible and confident engagement with gigs
Helps teens find gigs that fit their skills and schedules